Category Archives: Communication

Physician office nursing malpractice: Are you getting the right answer?

A two-year-old was seen by his pediatrician and diagnosed with tonsillitis. He became sicker throughout the day. The mother called later that day complaining that she was “concerned about his breathing”. A multitasking office nurse returned the call an hour … Continue reading

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Computerized medical records errors

Dean F. Sittig, PhD; Hardeep Singh, MD, MPH published an article last month that identified ways in which healthcare information technology can contribute to medical errors. We in the medical legal world recognize how handwriting and the cumbersome process of … Continue reading

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Communication in the hospital: answering patients’ questions

You complain that no one seems to know about your condition when you are in the hospital and that you can’t get answers. Miscommunication is the primary reason why medical errors occur and lead to medical malpractice. Here are some … Continue reading

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Doctors, Are You Listening to Your Patients? Communication From the Patient’s Perspective Part 4

7. Give me clear instructions. Use language I can understand. Give me my diagnosis; help me understand the treatment plan, and tell me the next steps. If I am receiving drugs known to be at high risk for errors, give … Continue reading

Posted in Communication, Customer relations, how to be a patient advocate, Medical malpractice, medical malpractice cases, Medical malpractice lawyers, Negligence medical, what is medical malpractice | Tagged , , , , , , , , | 1 Comment

Doctors, Are You Listening to Your Patients? Communication From the Patient’s Perspective Part 3

Here’s what doctors need to know – from your perspective, as a patient. Imagine what your health care would be like if all doctors read this article. 5. Give me education. Providing education at appointments and discharge from a healthcare … Continue reading

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Posted in Communication, Customer relations, how to be a patient advocate, medical malpractice cases, Medical malpractice lawyers, what is medical malpractice, what is medical negligence | Tagged , , , , , , , , | Leave a comment