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Category Archives: Customer relations
Doctor’s office visits and inefficiency
Frustrated by the slowness of the healthcare system? Here’s a look at how we spend our time when we go to the doctor’s office.
Cardiac bypass surgery: a patient’s experience
After 22 years of working on medical and nursing malpractice cases, I’ve learned that that you should take every opportunity to stack the odds in your favor. My husband’s Medicare card permits him to get medical care anywhere in the … Continue reading
Posted in Customer relations, Surgery
Tagged CABG, coronary artery bypass surgery, Johns Hopkins
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Cataract Surgery: Under the Knife
The waiting Two days ago at this time I was waiting to be called into the same day surgery area of a major eye hospital in a major city. I checked out my paperwork and saw I had a diagnosis … Continue reading
Posted in Customer relations, Surgery, Tell my story
Tagged cataract surgery, eye surgery, same day surgery
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