Hiring and firing healthcare workers with substance abuse problems

substance abuse by healthcare providers, drug diversion by nursesIt is not so easy at times for healthcare employers to spot potential employees with drug problems. A person applying for a job may remain free of drugs during the period of a pre-employment physical and urine testing for drugs. Once that process is completed, he or she may resume using drugs. Then the employer may catch the employee when he begins stealing drugs from the hospital.

Several years ago I worked on a nursing unit with a nurse who was suspected of diverting medications for his own use. I was unaware of the problem until I saw someone from the pharmacy department counting the pills in the drawers. Then I got a phone call from the pharmacy asking me if this nurse had worked on the prior shift. I said “Yes.” I never saw him again. The pharmacy had been seeing a correlation between the disappearance of certain medications and the nurse’s working shifts.

What is the risk to you as a patient of having a healthcare provider on staff who is taking drugs? Our first duty is to make sure the patient is safe. Is the professional too impaired to make safe decisions and judgments? One of my colleagues, a now recovered substance abuser, told me of a time she took Demerol 700 mg and passed out in the nursing unit. She was a nurse manager at the time and luckily was not involved in direct patient care. This amount of Demerol would kill someone else without a tolerance to it.

Statistics about the prevalence of substance abuse in healthcare workers are hard to come by. The National Council of State Boards of Nursing released numbers that showed that 25% of the approximately 115,000 disciplinary actions in 2006 involved nurses with substance abuse. These figures do not include nurses who entered substance abuse programs to avoid being disciplined. (1)

• Should an employer fire a nurse with a substance abuse problem?
• Require him or her to enter treatment?
• Remove the employee from patient care areas with access to medications?
• Provide strict supervision of the nurse?
• Require unscheduled drug testing?
• Have a drug-free work place program in place?
• Ask potential employees if they have ever been fired, and why?
• Avoid making judgments about an employee without an admission of drug use or a positive drug test?

The answer to most if not all of these questions is yes. The employer’s first responsibility is to the patients; to protect them from impaired or incompetent employees. These employees create troubling issues within the work environment. They create risks to you. Read more about substance abuse in heatlhcare workers, including what you can do.

(1) Healing versus safety, HealthLeaders, November 2009, 63

Patricia Iyer MSN RN LNCC is president of Avoid Medical Errors.

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Eloping from a nursing home…It’s not gardenias and wedding cake

elopement from nursing home, elopement from long term care facility, avoid medical errors, nursing home malpracticeTo the uninformed, elopement is not a case of Mom being spirited off by some geriatric Romeo to “tie the knot” with white gardenias and wedding cake. It is a serious and potentially deadly situation. The definition of elopement used by the American Health Care (AHRQ) is “when a resident’s location is unknown” (1). Here are some examples:

A nursing home sounded the Code Grey alarm for “missing resident” at about 4 PM when a resident could not be found for dinner. No one had remembered seeing the resident since approximately 2 PM. Protocol was followed but the resident could not be found. In the midst of the search, the facility elevator locked between floors and they waited for an elevator mechanic. By 7 PM, staff were hearing a banging sound. Someone said, “It’s coming from the elevator”. The elevator mechanic brought the car to the first floor, opened the door and found the missing resident. She had wandered in on her way to 2 PM bingo, then the elevator locked. She sat down and fell asleep. When she awoke, she was hungry and knocked on the door to get out. She suffered no permanent or serious injury.

One cold morning in February, the security officer at a center city nursing home opened the door for a woman who worked at a nearby newspaper. She had with her one of the male residents of the facility who was wearing the woman’s coat over a hospital-type gown, a diaper, no shoes or socks and a facility bracelet with his name on it. She stated that when she arrived at work that morning, she found him huddled in the corner of the building entryway. When the security guard had let the cook in earlier, he had used the rest room right afterward and left the lobby area unattended. Apparently the lock on the front door had not engaged as the cook entered, and when the resident got off the elevator, he was able to go right out the door to the street. He had wandered across the street and around the corner to the sheltered doorway of the newspaper office where he was found. Although he waited on the doorstep possibly for an hour, he suffered no permanent or serious injury.

Several years ago in January, a woman with dementia and several other health issues was taken to a nursing home by her children because they were unable to care for her any more at home. The new resident was very unhappy there, refused to eat, and frequently yelled that she wanted to go home. Several days after she was admitted, she went missing at bedtime and could not be found. The facility initiated its elopement protocol and exhausted all recovery efforts unsuccessfully. At 10 AM the next morning, the woman’s body was found in the dumpster of a shopping center near the nursing home. She had left the facility with the visitors, wandered to a nearby mall and climbed up boxes to get into the dumpster. She died from exposure to the elements and dehydration.

The elopement of a resident from a long term care facility is one of the ”never events” that nursing homes dread. The term, first coined by Dr. Ken Kizer in 2001, was used when discussing serious medical errors which are clearly identifiable, measurable and preventable, including fall with injury, pressure ulcer, dehydration, constipation and elopement. No facility wants one of its residents to successfully wander or elope from its safe confines, yet all should be prepared with an emergency protocol to initiate should it occur and a prevention policy to reduce the number of occurrences.

Emergency response protocol for elopement usually includes first searching every conceivable space of the unit (behind doors and curtains, under beds, in showers, closets, and cabinets). Then the search extends to the entire building, and then the neighborhood. Generally, administrators and the police are notified. One person is assigned to call all family members/friends the resident may contact and also all local hospitals with a description of resident. It is a good idea to fax a recent picture to hospitals if possible. If the search must extend to the neighborhood, teams are assigned to grids on a map and they should have a picture of the resident and a cell phone to check in every 15 minutes.

Hints for family and friends when visiting a nursing home:
• be careful whom you hold a door for, you may be facilitating an elopement
• to residents asking how to leave the facility, direct them to a dead-end corridor
• reply to questions about exits by involving staff
• offer ignorance to questions about leaving: “I’m from out of state”

Here are some resources for further information and statistics on elopement:

(1) http://www.portal.state.pa.us/portal/server.pt/community/hospital/14149/chapter_51_questions_and_answers/558509
(2) https:www.guideone.com/SafeeyResources/SLC/…cs_elopement02 Resident elopement and case study
(3) www.nccdp.org/wandering.htm
(4) www.ncbi.nim.hig.gov/pubmed/15633945

Sara Jean Fisher is a nurse who works in a nursing home educating staff. She is one of the contributing authors of our free monthly digital magazine, Avoid Medical Errors Magazine. Sign up for this valuable resource on our site.

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Heart valve surgery

valve heart disease, cardiac risk factors, cardiac disease, heart health

Deepa in England, on left

Could you be in need of heart valve surgery? My relative Deepa did not dream she would be facing heart surgery when she planned a trip to England to attend a wedding. While she was in England, she noticed she was getting short of breath and felt very tired. We talked about the fact that it was a tiring schedule, but Deepa’s symptoms went beyond simple fatigue. When she got back to the U.S., she could not shake the fatigue.

When an EKG performed by Deepa’s physician showed an abnormal heart rate, Deepa went to a cardiologist. She learned she needed heart valve surgery – soon.

Symptoms of heart valve disease are:

• Shortness of breath
• Fatigue and weakness
• Dizziness or fainting
• Swelling of the feet, ankles or abdomen
• Irregular, rapid heartbeats
• Pressure sensation in the chest

Deepa began doing research on cardiac surgeons. She interviewed two or three doctors before selecting a cardiac surgeon. One of the primary questions she asked was: How many of these surgeries have you done? One physician said he had done 400. Another had done 10,000. She chose the more experienced doctor. Deepa’s procedure was done by inserting a tube into her groin. She did not require an open incision. Other patients require open heart surgery.

We saw Deepa two months after her operation. She felt well and was getting ready to return to work.

What you need to know
1. Heart disease is the number one cause of death in women.
2. You can lower your risk of cardiac disease by adopting a healthier lifestyle. Check out your cardiac risk factors by taking a quiz at GoRedForWomen.org.
3. Eat a healthier diet, don’t smoke, and take part in regular physical activity.
4. Have your blood pressure, cholesterol, blood sugar and weight and waist circumference checked.

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Stroke Risk in Women

risk for stroke, signs of stroke, stroke headache, avoid medical errorsIf you are a woman, you have a one in five chance that you will have a stroke. One out of six men will have a stroke. Early reaction to the signs of a stroke may prevent much of the damage that can occur. Here’s what you need to know. You could

  • have sudden numbness or weakness of the face or your arms or legs
  • have trouble walking
  • lose balance or coordination
  • have difficulty speaking
  • develop trouble seeing in one or both eyes
  • become suddenly confused
  • become dizzy
  • develop a severe headache without a known cause
  • You might experience only one symptom. The key point is that this is a sudden change. Women are more likely to have confusion, headache and dizziness. Only 25% of women who have a stroke will fully recover. The faster you act when you see signs of a stroke in yourself or others, the better your chances of decreasing the damage from the stroke.

    ACT FAST:
    Face: Does one side of the face droop when you are asked to smile?
    Arms: Does one arm drift downward when asked to raise both arms?
    Speech: Is the speech slurred or strange when asked to repeat a simple phrase?
    Time: If you observe any of these signs, call 911 immediately.

    Source: National Stroke Association, Act FAST

    Which women are at highest risk for a stroke?
    Black women have the highest risk of stroke, followed by whites and then Hispanic women. Other risk factors include getting older (the risk rises with age). High blood pressure, excessive alcohol drinking, depression, obesity, diabetes, excessive sodium intake, elevated blood lipids, smoking, and drinking diet soda. Also, women who take estrogen supplements after menopause are at higher risk. There is also an association between women who have migraines with an aura (warning signs) and strokes. Atrial fibrillation, which can cause small blood clots to travel to the brain, can cause a stroke.

    What can you do to reduce your risks?
    Maintain a normal body weight. Eat a diet lower in sodium and cholesterol. Learn more about nutrition. Snack on fresh fruit and vegetables instead of cookies, white bread, and cakes. Control your blood pressure if it is increased. Drink less diet soda, which helps to decrease sodium intake. Stop smoking. (Smoking doubles your risk of stroke.) Ask your doctor about taking a baby aspirin a day to reduce your risk of a stroke.

    You can reduce your risk of stroke by choosing a healthy lifestyle. Start today.
    Source: Susan Simmons, Acute Stroke in Women, Nursing 2012, March 2012, page 30

    Pat Iyer is a nurse who has cared for many people after stokes. She knows that prevention is the best way to handle this serious problem.

    Learn more about protecting your health by reading our free monthly digital magazine: Avoid Medical Errors magazine. Sign up for it on this site.

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    Doctor’s office visits and inefficiency

    Frustrated by the slowness of the healthcare system? Here’s a look at how we spend our time when we go to the doctor’s office.

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